Letters from our Willowtreeshop Friends.

Hello, my name is Jennie. I have collected your angels for the past few years. I absolutely fell in love with them from the first time I saw them. A month ago yesterday my 18 month old daughter passed away. Words could never say how I am feeling. But i had purchased your Angel Embrace figurine. One for myself and then one in with Marissa. I wrote her name and my name on both angels. I thought that was absolutely perfect. Then we both had the same always and forever. I can not thank you enough for the amazing work that you do and how something so simple can't make such a huge impact on someone. Thanks
Jennie (Marissa)
 

Dear John,
 
just to thank you a lot for your help and professionalism, I received the order perfectly and I am very happy with my nice complements for next Christmas!!
 
Sincerely, elena

I just wanted to thank you for the order. I love the angels and most of all I appreciate the personal message very much. This is going to be a very special Christmas back home in Germany thanks to your Angels. I just wanted to let you know, that they are very beautiful and I will keep ordering in the future. :)
Thank you, Davina

Dear Sally,

My order arrived yesterday...I love it! Thank you for sending it so quickly. And I wanted to thank you for the personal note included. This was the first time I received a personal note when ordering something and I thought it was so nice of you to take the time! This personal customer service fits perfectly to the personal product!!

Have a great day!

Susanne .....

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I wanted to say thank you so much for how fast my order arrived. I ordered my willow tree angels late Saturday and my order was processed Monday and I was notified by email that my order would be shipped soon. Well, I received my order today. That was so fast. I am so pleased and I love everything that I ordered. And I also received a hand written thank you note for my order in one of my boxes. You are so welcome and I know for a fact when I order more, I will order from this website only. I plan on putting in another order pretty soon.

Thank you so much for everything and I wanted to say have a very blessed day.

Linda B., MO

I sent an email earlier today asking about tracking of my order. Never mind...the package arrived about 10 minutes.

Thank you for your prompt filling of my order.

Great customer service is very appreciated.

Barry F.

I just wanted to thank you for shipping my order so promptly! It arrived at my Mom's house 4 days after I ordered it. Each year I get her a piece if the Willow Tree Nativity Set and I had a hard time finding it this year. When I came across your web site I was thrilled and it was actually priced lower than in the stores! I'm sure to order in the future.

Thank You,
Corrine J.

John,

I so enjoyed visiting with you today about Susan Lordi and the Willow Tree figurines. It is always nice for good things to happen to good people. I will tell Susan and Dennis how complimentary you are of them. You were so helpful to me in getting a replacement for the broken lamb. I really appreciate the extra effort you made. Thanks.

Deena S.

Thank you so much for your attention to this matter. I spoke to Marnie this morning and we're all set. By the way, I just love your product. I recently suffered the tragic loss of my son in a car accident and my cousin presented me with the Willow Tree Angel of Healing. I have since gone out to buy more because of the comfort I feel when I see them and hold them. The current order I placed with Marnie this morning is so that I can share that comfort in meaningful ways to my circle of family and friends.

Many thanks for your fine service and wonderful product.
Sincerely Yours,
Elizabeth B.

I think that I first hit upon your website two years ago. I actually called you on the phone. Your personal service was outstanding and with our recent correspondence, I could not be more pleased with the service that I am receiving. You make me feel as if I am a neighbor! Thank you so much. I will be sure to tell my fellow angel collectors about you and your friendliness.
Janet

Hi John,

Your help in getting the angels to me today was appreciated so very much. I never anticipated such a problem in finding that particular angel --- hence my panic when I was unable to locate any in the shops near us.

I know that the recipients of the angel will be thrilled to receive them. Thanks again to you and your capable staff for the efforts to get them to NJ today. (By the way they arrived about 11:30 AM).

Sincerely,

Margaret

Hi John,

I just wanted to let you know how happy I've been with your service! The package, according to my mom, was packaged very well. I was surprised at how quickly it arrived, and the quality was superb.

I also appreciated the invoice being in a separate envelope, along with the thank-you note.

Thanks again. I will bookmark your site to use in the future, and recommend you to others.

Jen from Iowa